08 References

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Marin-Garcia, J. A., Garcia-Sabater, J. J., Garcia-Sabater, J. P., & Maheut, J. (2020). Protocol: Triple Diamond method for problem solving and design thinking. Rubric validation. WPOM-Working Papers on Operations Management, 11(2), 49-68.

Scholtes, P. R., Joiner, B. L., & Streibel, B. J. (2003). The team handbook. Oriel.

Suarez-Barraza, M. F., & Rodriguez-Gonzalez, F. G. (2015). Bringing Kaizen to the classroom: lessons learned in an Operations Management course. Total Quality Management & Business Excellence, 26(9-10), 1002-1016.

Tapping, D. (2008). The Simply Lean Pocket Guide. Making Great Organizations Better Through PLAN-DO-CHECK-ACT (PDCA) Kaizen Activities. MCS Media, Inc.

Tschimmel, K. (2012). Design Thinking as an effective Toolkit for Innovation. Proceedings of the XXIII ISPIM Conference: Action for Innovation: Innovating from Experience, Barcelona.

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