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Role of online tools for communication in agile projects

Keywords: MS Teams, Scrum, project work, communication, teamwork, assessment tool

Communication is essential for projects to succeed. Communication takes place both onsite and online. Online tools such as Microsoft (MS) Teams can be used for communication. Especially, when projects use agile project methods such as Scrum regular communication is important within the project and with their customer (Product Owner).

Working online with MS Teams was seen as a good choice for communication during agile projects but more important is the communication taking place onsite. However, working onsite was found to be the most effective way for teamworking. This was measured using MS Forms based survey that was conducted before and after the project work.

Recommendations: Both online and onsite communication are needed for agile projects to succeed and to improve teamwork skills. To measure the effect for a project team, surveys need to be filled in at the beginning and at the end of the project. SINCOE@Assessment Tool survey is a good choice for this measurement.

Link to extended description: https://sincoe.blogs.upv.es/archives/783


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